Terms of Use

By using our services you are agreeing to these terms of use.


  • The Clothespin is not responsible for and shall not pay for damages, losses of theft of your laundry items left unattended for pick-up or after we deliver it to your location as instructed.
  • We reserve the right to refuse any order.
  • Free delivery with min order of $50.00 or a delivery charge of $9.99+ will apply. 

Dry Cleaning

The Clothespin exercises the utmost care in cleaning and processing garments entrusted to us and use such processes which, in our opinion, are best suited to the nature and conditions of each garment. Nevertheless, we cannot assume responsibility for inherent weaknesses or defects in materials which may result in tears or development of small holes in fabrics that are not readily apparent prior to processing. We cannot guarantee against colour loss, colour bleeding, and shrinks, or against damage to ancillary items such as belts, buttons, beads, ties or zipper pulls. The Clothespin liability with respect to any damaged item shall not exceed (10 ) ten times our charge for cleaning that garment regardless of brand or condition.

Laundry Service

  • The Clothespin will do its very best to remove all stains, however, it we do not guarantee the removal of all stains.
  • The Clothespin is not responsible for any shrinkage or bleeding or otherwise changes of your clothes as a result of normal washing.
  • The Clothespin is not responsible for loss or damage to any personal or non-washable items left in the garments or bags.
  • The clothes that are in your bags are to be washed regardless of what the label states.
  • The Clothespin is not responsible for a missing item. Customers are often unaware of the exact content of their bag. 
  • In the event of any loss or damage which is our fault, your claim will be limited to our waving any charge for that order.
  • If the customer misses a scheduled pick up or a scheduled delivery a $10.00 fee may apply.

Terms of Use subject to change without notice


3–1500 Sixth Line,
Oakville, ON, L6H 2P2

Phone - (905) 845 – 9841
E-mail - info@theclothespin.ca

Business Hours

Monday to Friday: 10:00am – 5:00pm
Saturday: 10:00am – 3:00pm